On December 17, I made a reservation for Bursa Ibis Hotel via Trivago, which directed me to Stayforlong. The booking was for December 19-22, and I approved a payment of 5796₺. However, my card was charged 6036₺ instead. Upon arriving at the hotel on December 19, the reception informed me that no reservation was found under my name.
When I checked the Stayforlong website, the booking status was still marked as "pending." I immediately emailed both Trivago and Stayforlong but was unable to reach anyone to resolve the issue. As of today, I have not received a refund or any response. Avoid booking through Stayforlong; I’ve since discovered numerous complaints about similar issues. I demand an immediate resolution and refund.
I trusted Trivago for my hotel reservation, but it redirected me to a site called Stayforlong, where I paid ₺2969 for a hotel booking. However, my reservation was never confirmed, and despite receiving an email claiming that my payment was refunded, my money has not been returned to my card. Both T...
On September 27, 2025, I made a reservation through Trivago for Istanbul Ramada Florya Hotel. My reservation number is P424G1, and I completed the payment via the stayforlong website by credit card for a total of ₺9,915. When I arrived at the hotel, I was told my reservation did not appear in their ...
I planned a holiday for October 29 and used Trivago to make a reservation. However, without realizing it, Trivago redirected me to Stayforlong, where I completed the booking. This turned out to be a major problem. Despite paying approximately 12,000₺, the hotel informed us that they couldn’t see ou...
I planned a holiday for October 29 and used Trivago to make a reservation. However, without realizing it, Trivago redirected me to Stayforlong, where I completed the booking. This turned out to be a major problem. Despite paying approximately 12,000₺, the hotel informed us that they couldn’t see ou...
I made a reservation for Hilton Hotel Mersin through Trivago, which redirected me to Stayforlong to complete the booking. I paid the full amount using my credit card and received what appeared to be a confirmed reservation. However, when I arrived at the hotel, I was shocked to hear there was no re...
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