Despite my reservation being made for July, it was mistakenly displayed as June. Unfortunately, I didn't notice the error during the transaction and the reservation was unintentionally made for June. Prior to making my reservation, the website clearly stated that I had the option for a complimentary refund. However, after completing the transaction, that message mysteriously vanished. I'm unable to find any contact information for the intermediary company called algotels. It's quite disappointing that the hotel is unable to show the reservation.
We made a reservation for the wrong hotel with the same name on Agoda. We realized our mistake within seconds and canceled because we had accidentally booked two different hotels for the same date. We contacted the hotel, and they were understanding—they canceled the reservation and processed the re...
On March 27, 2025, I booked a hotel through Hotels.com but accidentally entered the wrong number of guests. I immediately reached out to their support team to fix it, and for the past two days, they’ve kept saying they’re “trying to reach the hotel” and will get back to me. But when I called the hot...
I booked a room at Armel Alaçatı Butik Otel through Hotels.com. I'll be checking in on July 13 and checking out on July 14. Your reservation has been confirmed and the payment has been successfully processed. I made a phone call to the hotel to confirm all the necessary arrangements. I was informed ...
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
I made a reservation at the Litore Resort through Agoda for September 13-17. However, I wanted to cancel because I entered the dates incorrectly. Just 10 minutes after the reservation was confirmed, on August 2nd, I requested a refund through the app. The app informed me that my request would be for...
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