5
Resolved

Trivago Hotel Reservation Error

June 25, 2024 6:41 PM30

Despite my reservation being made for July, it was mistakenly displayed as June. Unfortunately, I didn't notice the error during the transaction and the reservation was unintentionally made for June. Prior to making my reservation, the website clearly stated that I had the option for a complimentary refund. However, after completing the transaction, that message mysteriously vanished. I'm unable to find any contact information for the intermediary company called algotels. It's quite disappointing that the hotel is unable to show the reservation.

Comments

Similar Complaints

Agoda Did Not Refund Me After I Canceled Wrong Hotel Booking

June 16, 2025 6:05 PM64

We made a reservation for the wrong hotel with the same name on Agoda. We realized our mistake within seconds and cancel...

Hotels.com Armel Alaçatı Butik Otel Reservation Not Honored

July 16, 2024 5:17 PM33

I booked a room at Armel Alaçatı Butik Otel through Hotels.com. I'll be checking in on July 13 and checking out on July ...

1

Agoda Reservation Cancellation Problem - No Refund

August 4, 2025 5:34 PM73

I made a reservation at the Litore Resort through Agoda for September 13-17. However, I wanted to cancel because I enter...