Even though I received a spending information for my Antalya-Istanbul flight ticket from my bank, Trip.com sent me a message saying the payment hadn't been processed and asked me to pay again. When I didn't make the payment, you canceled my reservation. I suspect there's a problem with your system. However, they're only responding to my emails and the written information I sent to the customer service representative.
For my October 12 flight from Antalya to Istanbul, I booked reservation number 1653709336983633 through Trip.com for Aje...t flight VF3043. After completing the payment, I received a confirmation message from my bank showing a charge of ₺985.03. However, Trip.com claimed that the payment had not been c
I booked a flight ticket on Trip.com but canceled it on the same day. The refund amount of ₺3,554 is marked as "refunded..." when I check on the website. However, after contacting my payment provider, I was informed that no refund has been processed to my card. This is extremely frustrating—I followed
I am writing to formally raise a concern about the refund for my flight ticket, which I purchased on February 11 and can...celed on the same day. Trip.com shows that the refund has been processed, but I have not received the amount in my account. I contacted my payment provider to clarify the situation
I purchased round-trip flight tickets from Istanbul to Bali via Trip.com, where the total price was clearly listed as ₺1...28,410 on the website. I also received a bank SMS confirmation for this exact amount, and I approved the payment accordingly. However, once the ticket was finalized and issued, I
I purchased two round-trip flight tickets on Trip.com, but my intention was not to finalize the booking—I was simply che...cking whether there was an installment payment option available. As I proceeded through the steps to review the payment breakdown, the system suddenly charged my card without any f
