Trip.com Canceled My Flight After Bank Charged Me for the Ticket

Yildiz
Yildiz
Trip.com
September 26, 2025 11:20 AM84

Even though I received a spending information for my Antalya-Istanbul flight ticket from my bank, Trip.com sent me a message saying the payment hadn't been processed and asked me to pay again. When I didn't make the payment, you canceled my reservation. I suspect there's a problem with your system. However, they're only responding to my emails and the written information I sent to the customer service representative.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Face Trip.com Double Payment Request After Paying For Ajet Flight VF3043

Yildiz
Yildiz
Trip.com
September 26, 2025 12:01 PM106

For my October 12 flight from Antalya to Istanbul, I booked reservation number 1653709336983633 through Trip.com for Aje...

Trip.com Flight Ticket Refund Shows as Processed but Not Received

Hatice
Hatice
Trip.com
February 18, 2025 8:59 PM98

I booked a flight ticket on Trip.com but canceled it on the same day. The refund amount of ₺3,554 is marked as "refunded...

Trip.com Says My Flight Refund Was Processed but I Never Received It

Hatice
Hatice
Trip.com
February 18, 2025 9:05 PM127

I am writing to formally raise a concern about the refund for my flight ticket, which I purchased on February 11 and can...

Trip.com Charged Me More Than Confirmed Price for Istanbul-Bali Flights

Damla
May 5, 2025 10:58 AM72

I purchased round-trip flight tickets from Istanbul to Bali via Trip.com, where the total price was clearly listed as ₺1...

Booking and Payment Problems with Lufthansa, Still Unresolved

Efe
July 26, 2023 3:52 PM437

On July 6th, I attempted to book a flight from Istanbul to New York with a layover in Frankfurt. The price was around 23...