Trip.com Canceled My Flight After Bank Charged Me for the Ticket
September 26, 11:20 am
57
Even though I received a spending information for my Antalya-Istanbul flight ticket from my bank, Trip.com sent me a message saying the payment hadn't been processed and asked me to pay again. When I didn't make the payment, you canceled my reservation. I suspect there's a problem with your system. However, they're only responding to my emails and the written information I sent to the customer service representative.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
September 26, 12:01 pm
11 For my October 12 flight from Antalya to Istanbul, I booked reservation number 1653709336983633 through Trip.com for Ajet flight VF3043. After completing the payment, I received a confirmation message from my bank showing a charge of ₺985.03. However, Trip.com claimed that the payment had not been c...
i-face-tripcom-double-payment-request-after-paying-for-ajet-flight-vf3043-2.jpg
I booked a flight ticket on Trip.com but canceled it on the same day. The refund amount of ₺3,554 is marked as "refunded" when I check on the website. However, after contacting my payment provider, I was informed that no refund has been processed to my card. This is extremely frustrating—I followed...
I am writing to formally raise a concern about the refund for my flight ticket, which I purchased on February 11 and canceled on the same day. Trip.com shows that the refund has been processed, but I have not received the amount in my account. I contacted my payment provider to clarify the situation...
I purchased round-trip flight tickets from Istanbul to Bali via Trip.com, where the total price was clearly listed as ₺128,410 on the website. I also received a bank SMS confirmation for this exact amount, and I approved the payment accordingly. However, once the ticket was finalized and issued, I ...
July 26, 2023 3:52 pm
338 On July 6th, I attempted to book a flight from Istanbul to New York with a layover in Frankfurt. The price was around 23,000 TL. During the payment process, I received an error message asking me to double-check my payment information. Upon verification, I found that my information was correct, but t...
Comments