1
Dilek is completely dissatisfied with the result

Trendyol Sold Me Fake AirPods 3rd Gen and Is Not Helping Me Replace Them

profile
September 09, 2024 8:52 pm
86

I bought a pair of AirPods 3rd Gen from Trendyol because I believed the seller when they said they were original. Even though I was worried and asked the seller directly, they assured me that the goods was real. But when I checked the serial number, I saw that the item was a fake that was being sold with an old serial number. It got even worse when the product didn't come with a statement. The seller's page was down when I tried to get in touch with them again. What I got from Trendyol when I asked for help was an instruction to give comments and wait. This makes it seem like Trendyol is looking out for the seller instead of the customer. I just want a real product to be sent instead because I think that's my right as a customer.

Dilek
Dilek
September 26, 2024 10:26 pm

Trendyol, which protects the seller, only took the product back and issued a refund. The seller is still on Trendyol. Never, ever attempt to buy electronic products from there. If I had opened the product, it would have blown up in my hands.

Dilek
Dilek
May 26, 2025 1:37 pm

The unreliable seller called months after the incident and made a ridiculous statement like, 'The kids made a mistake and sent you the replica product, and sent the original to the person who wanted the replica.' :) If I had seen a replica product from this seller, I wouldn't have made this purchase; there were no other products in their store anyway... Take my advice, don't shop from places like this so you don't end up a victim like me.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Eren is completely dissatisfied with the result

I Suspect Trendyol Sold Me Fake Airpods, Now Refusing to Help Me

profile
July 31, 2024 9:49 am
39
1
Salih is completely dissatisfied with the result

Trendyol Does Not Refund My Money Giving Contradictory Explanations

profile
August 31, 2024 9:22 pm
154
1
Kübra is completely dissatisfied with the result

Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund

profile
Kübra
July 31, 2024 1:24 pm
104
Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund
Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund
Trendyol Order Came Damaged, Return Mixed Up, I Got Someone Else's Refund
1
Mehmet is completely dissatisfied with the result

Trendyol Did Not Deliver My Order - Ignored My Request for a Replacement

profile
Mehmet
April 19, 2025 9:57 am
87
Report a Similar Issue