I bought a pair of AirPods 3rd Gen from Trendyol because I believed the seller when they said they were original. Even though I was worried and asked the seller directly, they assured me that the goods was real. But when I checked the serial number, I saw that the item was a fake that was being sold with an old serial number. It got even worse when the product didn't come with a statement. The seller's page was down when I tried to get in touch with them again. What I got from Trendyol when I asked for help was an instruction to give comments and wait. This makes it seem like Trendyol is looking out for the seller instead of the customer. I just want a real product to be sent instead because I think that's my right as a customer.
I bought Airpods headphones from Trendyol and they turned out to be fake. Trendyol said we cannot reach the seller either, take legal action. It is not possible to reach the seller. I trusted the product because I bought it from Trendyol. I contacted Trendyol several times. They say we are just inte...
They are not refunding my product, and each customer representative I speak to gives me different information. I requested the return of the DualSense 5 console I bought on Trendyol, both because the package was damaged and because the product was fake. When I didn't receive the return, I created a ...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
Comments