I bought Airpods headphones from Trendyol and they turned out to be fake. Trendyol said we cannot reach the seller either, take legal action. It is not possible to reach the seller. I trusted the product because I bought it from Trendyol. I contacted Trendyol several times. They say we are just intermediaries and do not interfere with the rest. Then, aren't you instrumental in deceiving people? The reason why we do not buy directly from other sites is that there is Trendyol. In my opinion, such sites should not be able to escape responsibility by saying that we are just intermediaries. Then what is Trendyol's responsibility? Is it just to showcase the product and transfer the money to the company? So, what is the difference between a piece of stone coming out of the box and a fake product coming out? I have been a Trendyol customer for many years. Sometimes, I was buying some products from Trendyol, even if they were more expensive, because there was Trendyol, they wouldn't be able to deceive me, but I was wrong. I would also like to state that I will express this in every environment.
I bought a pair of AirPods 3rd Gen from Trendyol because I believed the seller when they said they were original. Even though I was worried and asked the seller directly, they assured me that the goods was real. But when I checked the serial number, I saw that the item was a fake that was being sold...
I bought a pair of sunglasses from Trendyol and suspected they were fake, so I initiated a return. The return was rejected, and I was told the item would be sent back to me. During the transfer process, they claimed I was unreachable and sent it back to the company. This happened again, with the sam...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
I purchased a product through Trendyol, but the seller did not provide an invoice. I requested the invoice but received no response. When I contacted Trendyol, they told me that if the seller didn’t send it, there was nothing they could do. However, as a marketplace, Trendyol should ensure that sell...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
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