The products I purchased through Trendyol were delivered to me on November 8th. I informed Trendyol that I was experiencing problems with the products and wanted to return them. Customer service representatives had previously assisted me by providing a return code when I missed the return deadline, so I felt confident I could receive the same support again. When I tried on the shoes, I realized there was a serious problem with the fit; they did not fit properly and were very uncomfortable. I contacted Trendyol customer service again, but they offered no solutions for either exchanges or returns. I am requesting a return for this product and a refund of the amount I paid. I ask that the same support provided in similar situations in the past be offered for this order, and that the matter be reviewed and my grievance resolved.
I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicating. When I tried to get support from Trendyol, my account was suspended, leaving me with no way to resolve the issue. Despite notifying Trendyol about receiving the incorrect item...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I want to express my frustration with Trendyol's decision to deny my request for a refund on a pair of shoes I purchased. I mistakenly ordered the incorrect size and promptly canceled the order within one minute of placing it. The website assured me that my money wouldn't be charged, but when I reac...
I received the wrong size for my Trendyol order #9941398828. The seller on Trendyol is not accepting the return, and I have tried to contact them several times without success. This situation has been quite frustrating, and I feel disappointed by Trendyol’s failure to ensure that sellers manage thes...
I returned the Elle brand flats I purchased with my Trendyol order number 10491764277 because the size didn’t fit, but I haven’t received my refund for about a month. During this time, I contacted Trendyol customer service 5–6 times and received different information each time. In my first call, I w...
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