I returned the Elle brand flats I purchased with my Trendyol order number 10491764277 because the size didn’t fit, but I haven’t received my refund for about a month. During this time, I contacted Trendyol customer service 5–6 times and received different information each time. In my first call, I was told that the shoes had been sent to the wrong company, were now at the Trendyol warehouse, and would be delivered to the correct company for a refund. I was given the Aras Kargo tracking number 5684563209698 and told to call again if the refund wasn’t processed. I waited, but no refund came. When I called back, I was told the shoes would be returned to me and I would need to resend them to the company. I agreed, but the shoes never arrived. In later calls, I was told that the shoes had been lost and that I should pursue legal action if necessary. At this point, I have neither the product nor my refund. I paid with my credit card and have been left financially and emotionally distressed. I request an immediate refund and an apology for the inconvenience and the system failures that caused this situation.
I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicating. When I tried to get support from Trendyol, my account was suspended, leaving me with no way to resolve the issue. Despite notifying Trendyol about receiving the incorrect item...
I want to express my frustration with Trendyol's decision to deny my request for a refund on a pair of shoes I purchased. I mistakenly ordered the incorrect size and promptly canceled the order within one minute of placing it. The website assured me that my money wouldn't be charged, but when I reac...
The products I purchased through Trendyol were delivered to me on November 8th. I informed Trendyol that I was experiencing problems with the products and wanted to return them. Customer service representatives had previously assisted me by providing a return code when I missed the return deadline, ...
I received the wrong size for my Trendyol order #9941398828. The seller on Trendyol is not accepting the return, and I have tried to contact them several times without success. This situation has been quite frustrating, and I feel disappointed by Trendyol’s failure to ensure that sellers manage thes...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
Comments