I ordered two Karaca duvet sets from Trendyol, but only one was delivered, even though the system shows that all orders have been completed. I have been shopping for years under my name and my spouse's name, but this is the first time I have encountered such a fraudulent situation. My order number is 9383856392.
Despite being on vacation at the time, I am listed as the recipient. The fact that two duvet sets were sent as a single item is another issue altogether. I will no longer shop from this company that cannot perform its duties properly. Please do not offer unsolicited advice; dealing with this situation has been frustrating enough. I have never experienced anything like this with Amazon or Hepsiburada. I wish I had never made this purchase.
The item received was a double bed set, while the one that did not arrive but is marked as delivered in their system is the Sarah Anderson Lionel double duvet set.
On June 24, I purchased the product called "wooden foldable pouf cushion arm sun lounger beach balcony garden set set of 4 (cream)" from Trendyol company. (Order number 9318706696) The product was delivered to me on June 29, and I opened a return request on the same day because it did not fit due to...
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On July 23, 2025, I placed an order on Trendyol for the Vavello Aura bedroom set. The product was delivered both significantly delayed and incomplete. Since the items were missing, I requested a return. Additionally, Trendyol created a supply package to complete the missing parts, but this package w...
On July 2nd, I ordered a baby bath set for my baby from Trendyol. However, the seller sent me a beach umbrella instead, as shown in the photo. I contacted the seller, who sent me a return code and arranged for Aras Kargo to pick up the incorrect item from my address. But neither the courier company ...
The order I placed with a Trendyol seller was tampered with during delivery, and an item was stolen from the torn package. Despite this, the seller refused to refund me and instead blamed Trendyol Express employees. I ordered four jackets with delivery number 9038674908, shipment number P01316844264...
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