The order I placed on Trendyol on October 16th is still showing as "in transfer," and I can't reach Trendyol Assistant for support. No information has been provided. All of the other orders I placed on the same day, even custom-made ones, were delivered days ago. The cost of my order is ₺1300. I’ve experienced the same treatment from Trendyol multiple times, and it’s truly disappointing. I had placed this order for a special occasion, but it didn’t arrive in time. I expected it to be delivered by Monday at the latest, but I'm still waiting. They said I would get a response within 2 business days, but I’ve lost track of how many days have passed now.
The order I have been waiting to be delivered for 10 days was just canceled without my knowledge, and no explanation was given. Neither during the order process nor when it was canceled, and I have experienced the same treatment from Trendyol multiple times. I want it to be delivered as soon as possible.
My order hasn't arrived, despite Trendyol Express claiming it was delivered twice. Even after stating it didn't reach me, I only received a generic "product delivered to address, have a nice day" email. When I requested any official documents or reports, I received no response. I tried calling for a...
I placed an order on Trendyol during a really good campaign. Six days passed and I still hadn’t received my package, then I was devastated by a message saying my order was damaged during shipping and would be returned. Not only will it take 15 days for me to get my money back, but the prices of the ...
On September 11, I attempted to place an order on Trendyol, and although the payment was deducted from my card, the order was never confirmed. It has now been three months, and the problem remains unresolved. I reach out to Trendyol Assistant daily, and they always respond with, “Your refund has bee...
I ordered two of the same products from a store on Trendyol, but while one of the products reached me, the other never did. Despite submitting 3-4 support requests, Trendyol kept saying the product had been delivered due to partial shipment. As of today, it has been 1 month and 21 days since the pro...
The order I placed on Trendyol on May 7 still hasn’t been delivered. When I ask the seller, they keep sending automated replies, and the order still shows as “being prepared.” I was contacted by Trendyol and offered a ₺75 coupon along with an order cancellation and refund, but I refused. This is rea...
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