The delay with Trendyol Express baffles me. My parcel arrived to the delivery branch on Monday at 6 a.m., however, the projected delivery date was set for Wednesday. To expedite the procedure, I had the item shipped to a delivery locker rather than my home address, however, it appears that was a mistake. It is unacceptable that they detain the parcel at the branch for three days before delivering it when it is convenient for them. If a delivery service specifies predicted dates, they must assure a timely process. This encounter was needlessly inconvenient, and I hope Trendyol Express reconsiders its service rules to avoid similar incidents in the future.
You should reconsider when shopping from Trendyol. I have had problems many times but I did not expect this much. The product I have been waiting for days from Trendyol express cargo finally reached the distribution center of the city I am in, while I was waiting for my cargo to be delivered tomorro...
Our return was denied by Trendyol for unacceptable reasons. We initiated the return process on time, but the carrier company refused to pick up the merchandise. Despite multiple attempts to contact customer service for assistance, we received no help or guidance. Today, we managed to take the mercha...
I’m writing to express my frustration with how my recent Trendyol order (delivery code: 9607661227) was handled. The package, which was supposed to be delivered via Trendyol Express, successfully traveled all the way from Batman to Bayrampaşa, Istanbul. However, when it reached the final stage of de...
The Trendyol app is completely ridiculous. My order, which was shipped on 28.04.2025, has been sitting at the Antalya transfer center since 30.04.2025, waiting to be sent to my district. Yes, you read that right—it’s been stuck in transit. It looks like I’ll be giving a Mother’s Day gift on Father’s...
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
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