You should reconsider when shopping from Trendyol. I have had problems many times but I did not expect this much. The product I have been waiting for days from Trendyol express cargo finally reached the distribution center of the city I am in, while I was waiting for my cargo to be delivered tomorrow, I looked at the application in the morning and it had gone to a different city. I reported the situation, I talked to people who said we can't do it like robots with no competence, despite calling me many times for my cargo that has been on the way for 8 hours from a 2-hour city, but no one called or asked. As I said, I have had problems with almost all of the shopping I have done from this site before, but this is the first time I have noticed that they have such an indifferent and customer-neglecting attitude. I will never shop from this site again.
First, Trendyol canceled my order without even calling me. Even though I updated my address for the order, I was first told that the address change was made. Then, they claimed to have left the package at the original location. When I asked where they left it, they repeated the initial response. Whe...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
I ordered two of the same products from a store on Trendyol, but while one of the products reached me, the other never did. Despite submitting 3-4 support requests, Trendyol kept saying the product had been delivered due to partial shipment. As of today, it has been 1 month and 21 days since the pro...
Our return was denied by Trendyol for unacceptable reasons. We initiated the return process on time, but the carrier company refused to pick up the merchandise. Despite multiple attempts to contact customer service for assistance, we received no help or guidance. Today, we managed to take the mercha...
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