1
Tekin is completely dissatisfied with the result

Trendyol Charged Me for 500g but Sent 450g and Refused to Process a Refund

Trendyol Charged Me for 500g but Sent 450g and Refused to Process a Refund
profile
September 18, 2024 1:30 am
47

I ordered from "Köfteci Yusuf" through Trendyol, and what I received did not match what I paid for. I ordered 500 grams of merchandise, was charged for the entire amount, and received just 450 grams. When I contacted them to request a refund, I was told that they would not accept returns. I found this quite frustrating because Köfteci Yusuf said they were not liable because the order was placed through Trendyol. They advised me to tackle the issue with Trendyol instead. This lack of responsibility and customer service is distressing. I expected more from such a respected brand. It is irresponsible to refuse to accept responsibility for shortchanging a consumer, and both Köfteci Yusuf and Trendyol have disappointed me.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1
Ömer is completely dissatisfied with the result

Trendyol/Köfteci Yusuf Order Discrepancy: Incorrect Weight & Refund Denied

profile
March 02, 2024 2:38 pm
68
Trendyol/Köfteci Yusuf Order Discrepancy: Incorrect Weight & Refund Denied
Trendyol/Köfteci Yusuf Order Discrepancy: Incorrect Weight & Refund Denied
1
Sevde is completely dissatisfied with the result

Trendyol Order Trouble, Stuck at the Same Level for Weeks!

profile
July 04, 2024 1:11 pm
51
1
Destek is completely dissatisfied with the result

Trendyol Sold Me a Fake Heat-Resistant Product and Charged Extra for Shipping

profile
Destek
September 30, 2024 10:31 am
78
Trendyol Sold Me a Fake Heat-Resistant Product and Charged Extra for Shipping
Trendyol Sold Me a Fake Heat-Resistant Product and Charged Extra for Shipping
1
Nargiz is completely dissatisfied with the result

Trendyol Order Missing- Delivery Claimed, No Proof, No Refund

profile
Nargiz
March 03, 2024 12:19 pm
216
Trendyol Order Missing- Delivery Claimed, No Proof, No Refund
Trendyol Order Missing- Delivery Claimed, No Proof, No Refund

Video Complaints

Report a Similar Issue