I ordered from "Köfteci Yusuf" through Trendyol, and what I received did not match what I paid for. I ordered 500 grams of merchandise, was charged for the entire amount, and received just 450 grams. When I contacted them to request a refund, I was told that they would not accept returns. I found this quite frustrating because Köfteci Yusuf said they were not liable because the order was placed through Trendyol. They advised me to tackle the issue with Trendyol instead. This lack of responsibility and customer service is distressing. I expected more from such a respected brand. It is irresponsible to refuse to accept responsibility for shortchanging a consumer, and both Köfteci Yusuf and Trendyol have disappointed me.
I ordered from Köfteci Yusuf through Trendyol. I ordered 540g of bacon and other items. Later, the store representative called to say they only had portions weighing 300-350g. I agreed to accept what they had and asked for a refund for the difference. They sent only 388g of bacon but charged me for ...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
I bought a product from "Merkez Ambalaj" through Trendyol, anticipating it to be of great quality and heat-resistant, as described. Unfortunately, what I received was bogus and did not fit the description at all. On top of that, I was charged an extra shipping fee that was not disclosed beforehand. ...
My order hasn't arrived, despite Trendyol Express claiming it was delivered twice. Even after stating it didn't reach me, I only received a generic "product delivered to address, have a nice day" email. When I requested any official documents or reports, I received no response. I tried calling for a...
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