I bought a product from "Merkez Ambalaj" through Trendyol, anticipating it to be of great quality and heat-resistant, as described. Unfortunately, what I received was bogus and did not fit the description at all. On top of that, I was charged an extra shipping fee that was not disclosed beforehand. When I attempted to make a complaint, Trendyol refused to assist me, claiming that because I used the word s***," they would not address my concern. The counterfeit product I received is not heat or microwave-resistant, as advertised, and it is hazardous, with plastic transferring into meals when heated. This entire situation has left me feeling completely disappointed by both the vendor and Trendyol's refusal to settle the issue.
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
Trendyol charges for undelivered items, making arbitrary agreements, and expecting compliance. My money is currently held hostage, and the product is nowhere in sight. I'm ready to take this matter to court. Initially, they claimed the product was delivered to my door, but upon inspection, it was no...
I ordered from "Köfteci Yusuf" through Trendyol, and what I received did not match what I paid for. I ordered 500 grams of merchandise, was charged for the entire amount, and received just 450 grams. When I contacted them to request a refund, I was told that they would not accept returns. I found th...
I purchased a product from Trendyol, only to discover that the invoice they provided was counterfeit. Even after repeatedly asking Trendyol for a proper invoice, I have yet to receive a satisfactory response. Instead, I keep receiving the same inaccurate invoice. In addition, I've had no luck gettin...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
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