I ordered from Köfteci Yusuf through Trendyol. I ordered 540g of bacon and other items. Later, the store representative called to say they only had portions weighing 300-350g. I agreed to accept what they had and asked for a refund for the difference. They sent only 388g of bacon but charged me for 540g. When I requested a refund through the Trendyol app, it was rejected. They then asked for photos, which I provided, yet the refund was still refused. They apologized, but allowing customers to be deceived and then apologizing isn't acceptable. I won't deal with Trendyol or Köfteci Yusuf again. Neither of them acted ethically in business. The difference doesn't make me poorer, but apparently, they need it more than I do.
I ordered from "Köfteci Yusuf" through Trendyol, and what I received did not match what I paid for. I ordered 500 grams of merchandise, was charged for the entire amount, and received just 450 grams. When I contacted them to request a refund, I was told that they would not accept returns. I found th...
On 08.08.2025, I placed an order from Burger King via Trendyol GO (Order No: 1041410705). My order arrived incorrectly, no replacement was made, and I still have not received a refund. Moreover, I was told that only half of the amount I paid would be refunded. I paid ₺710, but was informed that only...
I bought 3 products from the Trendyol app, one of which was cat food. I chose a pick-up point as the delivery address for my order to be delivered even if I was not at home. However, they did not deliver my order because the pick-up point was closed. Three days later, they called me and said that th...
I placed an order on Trendyol during a really good campaign. Six days passed and I still hadn’t received my package, then I was devastated by a message saying my order was damaged during shipping and would be returned. Not only will it take 15 days for me to get my money back, but the prices of the ...
I ordered SPF sunscreen from Trendyol to protect myself from the sun. The store charged ₺260 from my card, but then suddenly canceled my order without any explanation. Since then, I’ve received no refund, and they are completely ignoring my messages. They claimed the money was refunded, but nothing...
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