I ordered a screen protector for the car screen from the Ecr Mobile store. When I applied the product to the screen, the touch stopped working. After these processes, I received a video recording that it did not work, but neither Trendyol nor this store examined the video. I continued until the support unit during the return process I started through Trendyol, but the return did not take place, they officially stood behind it as if they were close to the seller. I request a replacement or return of this defective product.
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I purchased a cell phone from Trendyol, a platform I've used many times before without problems. However, this time there was an issue. For order 867261292, the return with code 8405 was rejected by the seller. Trendyol initiated a 21-day technical service inspection period, but the phone has seriou...
Despite sending photos of my defective bag within the legal return window, Trendyol has refused to accept the return and isn't providing a return code. Each customer service representative I've spoken to offers conflicting advice. As a long-time shopper, I've always trusted Trendyol, even purchasing...
I purchased a product from Sands Tekstil brand through Trendyol and decided to return it. However, despite not having used the product, the store refused to accept my return, claiming that it was already 'used', and sent it back to me again. After contacting Trendyol Assistant, they requested photos...
When I bought something electronic from Trendyol and it came broken, I started the return process right away. That being said, my request was turned down because the offering was "incomplete." Since I sent the item back exactly the way I got it, either they're not telling the truth or Trendyol Expre...
I purchased a pair of noise-canceling headphones from Trendyol, and before buying, I reached out to the store three times in writing to confirm whether the product was authentic and functional. I received positive responses each time. However, when the product arrived, I found that it didn’t have an...
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