Despite sending photos of my defective bag within the legal return window, Trendyol has refused to accept the return and isn't providing a return code. Each customer service representative I've spoken to offers conflicting advice. As a long-time shopper, I've always trusted Trendyol, even purchasing my phone from them. This is the first time I've encountered such a problem, and it's incredibly frustrating. I implore Trendyol to honor their commitment to customer satisfaction and facilitate the return of this faulty bag. It's essential for their reputation and my trust in their brand.
The products I purchased through Trendyol were delivered to me on November 8th. I informed Trendyol that I was experiencing problems with the products and wanted to return them. Customer service representatives had previously assisted me by providing a return code when I missed the return deadline, ...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
Our return was denied by Trendyol for unacceptable reasons. We initiated the return process on time, but the carrier company refused to pick up the merchandise. Despite multiple attempts to contact customer service for assistance, we received no help or guidance. Today, we managed to take the mercha...
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