The Samsung Galaxy A06 phone I purchased on July 23 through Trendyol has been constantly freezing and lagging since the day I bought it. Even though there are almost no apps installed, the device sometimes freezes completely—either before unlocking the screen or right after unlocking—and becomes unusable. I reset the phone to factory settings, but the problem persisted. I bought the product from Trendyol for ₺6,000, and despite being only three months old, I’m already facing these issues. I haven’t contacted customer service yet, but the device is still under warranty. I request that my issue be resolved and that the device be returned with a full refund.
I purchased a cell phone from Trendyol, a platform I've used many times before without problems. However, this time there was an issue. For order 867261292, the return with code 8405 was rejected by the seller. Trendyol initiated a 21-day technical service inspection period, but the phone has seriou...
I bought a phone from Trendyol in July for ₺11.000. After using it for a while, I recently received a legal warning via SMS stating that my phone was cloned and deemed illegal. I immediately contacted Trendyol, shared the SMS and a screenshot of the e-government inquiry as requested, and was told to...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
I saw the 'Samsung Galaxy TAB A8 Wi-Fi 3 GB RAM 32 GB Memory Gray Tablet (Samsung Turkey Guaranteed)' product on sale, where Trendyol itself was the seller, through the Trendyol app for a total of ₺355.96, including ₺300 + ₺34.99 (shipping) + ₺20.97 (installment fee) (screenshots attached). While aw...
I bought a phone from Trendyol that was meant to be covered by warranty, but it ended up unregistered. When I contacted Trendyol’s customer service, I found the support to be unhelpful. Rather than providing a solution, they recommended I take legal action, which was not the response I anticipated f...
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