On September 09, 2024, I bought a nursery bag with a name from a shop called Minilee through the Trendyol sales site. The bag was given to Sürat Cargo on September 12, but today, although it is September 23, the product I bought is not available. I contacted Sürat Kargo by phone and reported my complaint, I reported my complaint to the Trendyol assistant, and even though I informed the shop I purchased it from, my problem is still not resolved, neither my product has arrived nor my money has been deposited into my account. I want this situation to be corrected and my grievances to be resolved.
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
I ordered an English supplementary textbook from Trendyol.com to an Ankara company on 05/09/2024. Delivery appeared to be on 10/09/2024 by Sendeo cargo company. When the product did not arrive on 10/09/2024, I examined the cargo movements and saw that there was no movement. I reported the situation ...
On October 24, I purchased a product for through Trendyol and am experiencing a serious issue with its delivery. My shipment with tracking number 253464196194 does not appear to have been handed over to the courier company. When I contacted the courier, they informed me that the product had never re...
I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I ...
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