On October 24, I purchased a product for through Trendyol and am experiencing a serious issue with its delivery. My shipment with tracking number 253464196194 does not appear to have been handed over to the courier company. When I contacted the courier, they informed me that the product had never reached them and advised me to speak with the supplier. Trendyol stated that an investigation has been initiated, but no solution has been provided yet. This is the first time I have encountered such a problem. I request compensation for my loss due to the missing product and a refund of the amount I paid or that the product be resent. I expect an urgent resolution and response regarding this matter.
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I ...
I made a purchase from Trendyol on August 22, 2023, at 09:45, but even after all this time, as of August 07, 2024, my order remains unfulfilled. Whenever I make a call, I am able to get through to them, but unfortunately, they never bother to respond to me. I made a request, but it states that I can...
I am writing to inquire about the status of my order #3161255064, which was placed on January 3rd but has still not been delivered, even though the app shows it as delivered. A return procedure was started by the courier firm on January 15th, without my knowledge. Nothing has happened despite my thr...
My Trendyol order number 10677807791, placed on 10/11/2025, has still not been shipped even though several days have passed. Since placing the order, I have seen no progress in the system and cannot access any clear information about when the product will be dispatched. I contacted Trendyol customer...
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