I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I would need to wait three days for resolution. I can't return the product, I can't receive the product, and they are telling me to wait three days. Since the invoice has been issued to the company, I cannot create a return invoice. I am frustrated and request that my complaint be resolved and my inconvenience addressed immediately.
I placed an order on Trendyol on August 6, 2024, for discounted items. The expected delivery date was August 10, 2024, but as of today, August 14, 2024, the products have still not arrived. The items I purchased at a discount are now being held at the delivery branch for a return. Despite contactin...
I placed an order for shoes from Trendyol (Show Showcase seller) on November 15, 2024. It was stated that the order would be shipped within two days, meaning it would be sent out by November 18, 2024. However, for nearly three months, the seller has not responded. When I contacted Trendyol, I was to...
The product I ordered from Trendyol on 20.06.2024 has not been shipped yet, as of 28.07.2024. Despite me reporting it to customer service many times, all they said was that I had to wait. How much longer do you think I should wait, Trendyol? The fact that you turned a blind eye to this really shows ...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
Although I placed my order on Trendyol on April 22, 2025, the products have still not been delivered to me as of May 2, 2025. My address and phone information are correct, yet no one has called or attempted delivery. I even stayed home all day on the expected delivery dates to make sure I wouldn't m...
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