The Background: The company Trendy Hayat, managed by Em** and Mer** Özde***, reached out to us with an offer for manufacturing goods, showcasing their work through their Facebook and Instagram profiles. Furthermore, you can get more insights about Mer** Özde*** through her LinkedIn profile. Our initial communication with the company began in June 2022, when Merve reached out to us with an appealing proposal for a product from our range. Despite our initial hesitation, we decided to proceed, expecting professionalism and quality from the company. The Experience: However, our expectations were not met. We found discrepancies between the sample product photos they sent and the actual product. When we finally received the sample product, it was nothing like what we had envisioned and expected. Despite providing them with clear specifications, the sample they delivered was of poor quality and had significant deviations. To make matters worse, instead of addressing the issue with a solution, Trendy Hayat offered a series of excuses, explaining why they couldn't produce the correct sample and subtly pushing us for a full production commitment. The Result: As days turned into weeks and weeks into months, we found ourselves trapped in a cycle of miscommunication, false promises, and substandard outputs. We were left with no choice but to pull out and look for another supplier, having wasted precious time and resources. We sent them over £12,000 for goods which they have failed to deliver and also failed to refund. I want to clarify that our intention is not to malign the reputation of any individual or company. But we find it our duty to alert potential clients of our experience so that they can make an informed choice. As of now, we are pursuing legal actions against Trendy Hayat and have lodged complaints with the local authorities and business bureau. DO NOT USE TRENDY HAYAT. The Takeaway: To all our fellow entrepreneurs and businesses out there, always ensure that you undertake thorough due diligence before entering into a business partnership. Trust, but verify. Please share our experience to prevent others from falling into the same trap.
We purchased goods worth £12,000 from a company based in Istanbul called Trendyhayat.com. After months of delays and receiving extremely low-quality samples, I requested a refund. Instead of resolving the issue, the company became aggressive and threatening, refusing to return our money. We have no ...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
I purchased a mug from Koçtaş, but the color of the item I received was completely different from the product images shown on the website. Because of this discrepancy, I requested a return. However, the seller initially refused, claiming that the product matched the images. I strongly disagreed and ...
Comments