Track718 support is ignoring my emails. How can I contact support?

I am writing regarding an issue with a recent delivery shown in the Track 178 app. According to the app, my parcel was marked as delivered today, the 24th, in Queensland, but I have not received anything. The parcel contained smokes ordered from China. There has been no knock at my door, no parcel l...

I placed an online order through the Nike Store on 9 February to be delivered to my address in Ganyesa, Vryburg, South Africa. The shipment was tracked via Track718 with tracking number QLD000732489CN. On the tracking page, the parcel status shows as “delivered,” but I have never received the packag...

I used the Track718 tracking service for my shipment with tracking number CTTY202386581***, which is supposed to be delivered to me in St. Croix. Today, the tracking status changed to “delivered,” but I have not received any package at my address. Despite this delivery scan, there was no knock at my...

I placed an order with Domencr on 27 February 2026 for an 8‑piece pink outfit costing 24.99, with order number domencr260226172008416, to be delivered to Rome, GA. Domencr later marked the package as delivered on 1 April 2026, but I never received any delivery. I contacted Domencr by email about the...

I ordered two pairs of Hoka shoes, the Clifton 9 and Clifton 10, from The Athlete’s Foot online store on 17 February under order number 2077. According to the tracking information, the parcel is marked as delivered, but I have not received it. I tried to contact The Athlete’s Foot via the email addr...

I tracked my shipment AX1000872385CD for a pair of boots ordered through Track718 for approximately 27.5 days. When I checked the system today, I saw that the package was marked as delivered, but no delivery was made to me, and the product never reached me. As soon as I noticed this, I contacted Tr...

I am tracking a shipment through Track718, and even though the system shows that the package has been delivered, I never actually received the product. This “delivered” status has been showing for about one month, but no item has reached me. I have the shipment’s tracking/order number, yet despite ...

My order from Alo Yoga China, shipped via Track718 with tracking number HG1000523501DH, shows as “delivered” in the system on November 27, but the product never reached me. No delivery was made to my address, and no note or notification was left at my door. I paid approximately $129 for this order....

On October 25, 2025, I placed an order for a wardrobe cabinet on the website Track718. I paid approximately €56 by credit card, and I was given the order number YH251880700951CN. However, even though more than a month has passed, the product has still not been delivered to me. When I tried to conta...

On September 25, 2025, I ordered a jacket from aloyogaoutlet.com.tr and paid $113. My order number is 1161758821191483798. Even though the delivery address is Yenimahalle, Ankara, I still have not received my product after two months. Today, I received an email stating that the order was delivered, ...

The product I purchased from RalphLauren.com on September 18, with tracking number HMG AX1000612924CD, appears as “delivered” in the shipment tracking system of Track718. However, I definitely did not receive the product. My delivery address is in Kayseri, and I thoroughly checked the surrounding ar...

On October 18, 2025, at 10:25 a.m., my Tissotdiccount order with tracking number AX1000583348CD appears as “delivered” by the Trackq718 courier. However, the order never reached me, and I did not receive or sign for any delivery. This is the first time I’ve experienced an issue like this. To report...