I tracked my shipment AX1000872385CD for a pair of boots ordered through Track718 for approximately 27.5 days. When I checked the system today, I saw that the package was marked as delivered, but no delivery was made to me, and the product never reached me.
As soon as I noticed this, I contacted Track718 by email to request information and a solution, but I have not received any response so far. Because the product was not delivered, I cannot start a return process or request a refund for the amount I paid.
I request that it be investigated where and to whom my shipment was actually delivered, and that either my product be delivered to me or the full purchase amount be refunded.
On November 28, I placed an order on the website https://www.karenmillenturkiye.com.tr/ . I made the purchase believing it was a company selling in Turkey, and my order was shipped via Track718. My shipment with tracking number AX1000820128CD has been showing the status “in transfer” in the system f...
On December 1, I placed an order for a pair of basketball shoes on the Way of Wade Turkey website. On December 28, I received a message stating that my order had been delivered, but the product was never delivered to me. I tracked the shipment through s****@track718.net**, but I did not physically ...
The order I placed through the Alo website was shipped via a company called Track718. I placed the order on December 7, 2025, and the system shows it as “delivered” on January 9, 2026. However, the package never reached me. No delivery was made to my address in Muğla/Bodrum, and no notice was left a...
On December 14, 2025, I placed an order worth approximately €2,000 through Track718. The product was supposed to be delivered to Malatya, Turkey. I waited for around 20 days for the delivery, but no shipment ever arrived. When the delivery did not take place, I checked the tracking page on the webs...
I was tracking my shipment with the tracking number QLD000402109CN through Track718. Although the system shows that the shipment was delivered on December 26, 2025, no product was delivered to me. The shipment belongs to order number 15157, which I placed with the seller aloga**. When I contacted T...
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