The return package I sent to Touché Privé arrived on May 13, and it has now been 14 business days, but I still haven’t received my refund. I’ve reached out to them several times, but I haven’t received any responses to my messages. It’s been extremely frustrating to feel completely ignored, particularly when all I seek is the money that I rightfully deserve. Their silence leaves me feeling overlooked, and it's difficult to comprehend the complete absence of customer support. I've heard from others who have encountered the same problems, which only adds to my reluctance to rely on the brand once more. I have no intention of shopping from Touche again. I simply request that my refund be processed promptly and without any additional delays.
I returned a product to Touche Prive on March 23, 2025, and the courier company has confirmed that the package was successfully delivered. Yet despite this, weeks have passed and I still haven’t received my refund. According to their policy, the refund process is supposed to be completed within 14 b...
I’ve been waiting for my refund from Touché Privé for almost three months now, and this situation has escalated from frustrating to completely unacceptable. I sent back my items on February 12, and even though I followed all the proper procedures, I have yet to see my refund. What frustrates me the ...
I returned a product to Touche Prive weeks ago expecting a prompt refund, but I’m still waiting—and getting nowhere. I followed all the return steps and waited patiently, but no refund ever showed up in my account. I initially reached out via WhatsApp, then emailed, and even called customer service....
On May 20, 2025, I purchased multiple items from the Touché Privé website under order number #778850. I returned the products within the return period using the company’s contracted shipping service and the return code provided on their website. As shown in the attachment, the return reached the com...
Comments