On August 14, 2025, around 04:20, my account (username/ID: 97549666) on the Toptop mobile app was unfairly banned for 6 hours with the reason stated as “reported for (other).”
I currently have a VIP 5 N2 Yellow Diamond membership, along with multiple in-app purchases. Despite this, my account was restricted without any valid justification.
This is not the first time this has happened. I have been wrongfully banned 2–3 times before, and I am extremely frustrated with these repeated penalties. I have never violated community guidelines, yet I continue to face unfair suspensions that disrupt my usage and cause unnecessary stress.
I am demanding that the 6-hour ban on my account be lifted immediately and that a thorough investigation be conducted to prevent these unjust penalties from happening again in the future. Paying users deserve fair treatment and transparent moderation.
My account with the username 'Galatasaray' on the Toptop app was banned today for harassment, even though I have not committed any offense. My account is at VIP 7 level and I last made a payment of 2,000 TL on September 22. I was using the latest version of the app on an Android phone and this is the first time I have encountered such an issue.
I have not violated any community guidelines in any way and I request that this unfair ban imposed on me be lifted. I have not yet been able to contact customer service. I kindly ask for my account to be reactivated.
On August 10, 2025, around 20:00, while using the Toptop app on my Redmi device, I was unfairly banned. I was simply chatting in a room when the room owner suddenly removed me, and shortly after, my entire account was permanently banned. At that very moment, I had just purchased a VIP Yellow Diamon...
I have been actively playing on the Toptop app for about two years with my account (ID: 89881329), holding a Yellow Diamond VIP membership. On August 3, 2025, while watching my friend at a game table, several users began using insults and abusive language. I intervened and also reported the users wh...
On August 16, 2025, my VIP 5 account named “Punisher” on the Toptop app (iOS) was permanently banned. The account was closed the morning after I logged out of the game, without any justification or explanation. I have never insulted, cursed, or used offensive language toward anyone. The only time I...
On September 13, 2025, my Toptop account was permanently banned after I was falsely reported by another player while joking around with my friend. My friend and I were simply teasing each other, and neither of us filed any complaint. The report came from an unknown guest in the room who misunderstoo...
My Toptop account (User ID: 91327580) was permanently banned about one month ago, even though I followed the rules and did not use insults. The ban was triggered after my message was reported multiple times, yet I received no fair review. Despite not violating the rules, my account was shut down. A...
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