My Toptop account (User ID: 91327580) was permanently banned about one month ago, even though I followed the rules and did not use insults. The ban was triggered after my message was reported multiple times, yet I received no fair review. Despite not violating the rules, my account was shut down.
Afterward, I contacted customer support, but the responses were dismissive and unhelpful. Meanwhile, I have screenshots of other users sending offensive messages, yet no action has been taken against them. It feels like enforcement is inconsistent and unfair.
This situation has caused me serious harm, as my account contains an investment of nearly ₺30,000, and monthly diamond deductions are still ongoing. I have been an active and long-term user of the platform, and it is unacceptable to lose everything without justification.
I am demanding that my account be reinstated immediately and that this issue be reviewed in detail. If my grievance is not resolved, I will pursue all legal rights and actions available to me. Toptop must take accountability and treat its players fairly.
About 3–4 months ago, my account on the Toptop Games app (User ID: 01783826578) was completely closed and banned without any explanation. I was never informed of a reason for the ban, nor did I receive any warning or notification beforehand. At the time of the ban, my account had a balance of appro...
I have been actively playing on the Toptop app for about two years with my account (ID: 89881329), holding a Yellow Diamond VIP membership. On August 3, 2025, while watching my friend at a game table, several users began using insults and abusive language. I intervened and also reported the users wh...
My Toptop account under the username “v*”** was permanently banned about two days ago for “inappropriate behavior.” The incident happened in the chat room called “Poncikmüzigin kalbi.” In that room, I received insulting and threatening messages from another user. I still have copies of those messag...
On September 13, 2025, my Toptop account was permanently banned after I was falsely reported by another player while joking around with my friend. My friend and I were simply teasing each other, and neither of us filed any complaint. The report came from an unknown guest in the room who misunderstoo...
On Tuesday, October 14, around 3 a.m., I received a notification stating that my TopTop account had been permanently banned for offensive language. However, I’ve been using this platform for nearly two years and have never insulted or harassed anyone. I firmly believe that my account was wrongfully ...
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