On August 16, 2025, my VIP 5 account named “Punisher” on the Toptop app (iOS) was permanently banned. The account was closed the morning after I logged out of the game, without any justification or explanation.
I have never insulted, cursed, or used offensive language toward anyone. The only time I ever received anything in-app was one warning, but I did not commit any rule violation. I never received any further notice or explanation before the permanent closure.
I contacted Toptop’s support team through the email section in the app to request account recovery, but I have not received any response. I believe my account was wrongfully banned and that this decision is unfair.
I am requesting that my VIP 5 account be reinstated immediately so I can regain access to the subscription level and content I paid for. Customers should not lose their accounts without valid reason, especially when no actual violation occurred.
I have been actively playing on the Toptop app for about two years with my account (ID: 89881329), holding a Yellow Diamond VIP membership. On August 3, 2025, while watching my friend at a game table, several users began using insults and abusive language. I intervened and also reported the users wh...
On September 13, 2025, my Toptop account was permanently banned after I was falsely reported by another player while joking around with my friend. My friend and I were simply teasing each other, and neither of us filed any complaint. The report came from an unknown guest in the room who misunderstoo...
On Tuesday, October 14, around 3 a.m., I received a notification stating that my TopTop account had been permanently banned for offensive language. However, I’ve been using this platform for nearly two years and have never insulted or harassed anyone. I firmly believe that my account was wrongfully ...
My Toptop account (User ID: 91327580) was permanently banned about one month ago, even though I followed the rules and did not use insults. The ban was triggered after my message was reported multiple times, yet I received no fair review. Despite not violating the rules, my account was shut down. A...
On August 14, 2025, around 04:20, my account (username/ID: 97549666) on the Toptop mobile app was unfairly banned for 6 hours with the reason stated as “reported for (other).” I currently have a VIP 5 N2 Yellow Diamond membership, along with multiple in-app purchases. Despite this, my account was r...
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