I recently purchased tokens twice in Top Eleven, but neither set of tokens appeared in my account, even though the charges were added to my bill. I bought a total of 14 tokens across two transactions, and I’m frustrated that they haven’t been credited. I don’t understand why this issue is happening, but I need it resolved as soon as possible. Either the charges should be removed from my bill, or the tokens should be delivered to my account. This situation is unacceptable, and I expect prompt action to correct it so I can continue enjoying the game without further issues.
I recently purchased tokens on Tango Live, but despite the payment being deducted from my account, the tokens never arrived. This is incredibly frustrating—how can you take my money but fail to deliver what I paid for? My account balance shows no tokens, and the payment has already been processed. ...
I recently purchased games through Epic Games, but none of them are appearing in my library. The payment has been deducted from my bank account, yet the games still show in my cart and are not visible under completed transactions on Epic Games. This issue has occurred twice now, leaving me both frus...
I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds being deducted from my bank account, and having all the receipts to prove the purchase, the issue remains unresolved. I even sent all the necessary documentation via email, yet no s...
I have been playing Top Eleven for a while, but I am extremely frustrated with how the game has become entirely token-dependent. The system is designed to force players to spend tokens constantly, yet it provides no fair balance in return. I have lost hundreds of tokens for nothing, experiencing rep...
On November 4, 2025, I paid $6 for 965 tokens via the Tango app. The payment processed successfully—no error message—and the charge appeared in my statement. However, the tokens were never credited to my account. This is the first time I’ve encountered this issue, and I haven’t yet contacted custom...
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