I purchased the Star Ticket in PK XD, but I encountered a payment error during the process. When I logged back in, the system showed that the payment went through, yet the Star Ticket isn’t showing up in my account. This is unacceptable for a game I’ve supported financially. If this issue isn’t resolved promptly, I won’t spend any more money on PK XD and will escalate this matter to the appropriate authorities. I expect the Star Ticket I paid for to be added to my account immediately. Please fix this problem and ensure that such errors don’t happen in the future.
I recently bought pets in PK XD, and the charge was successfully reflected on my bill. However, the pets I purchased never appeared in the game. Additionally, I can’t log into my account because the game refuses to accept my email address, even though I’m entering it correctly. I’ve tried multiple t...
On April 30, 2025, I purchased a pet in PK XD for ₺85.99, but the pet never showed up in my account. The payment was successfully withdrawn from my bank, so the transaction went through—but I received nothing in return. There was no confirmation, no pet, no explanation—just my money gone. What make...
I purchased a ₺3.99 package in PKXD, but despite the payment being processed, I never received the package. This is unacceptable, as I paid for the product and expected it to be delivered instantly. I am extremely frustrated with this issue and request immediate action to either provide the package ...
Hello, on February 12, 2025, at 11:05 PM, I made an in-game purchase on PK XD, but although the money was deducted from my account, I never received the purchased item. I have waited, restarted the game, and checked my transaction history, but the purchase still hasn’t been delivered. I contacted s...
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