I recently purchased games through Epic Games, but none of them are appearing in my library. The payment has been deducted from my bank account, yet the games still show in my cart and are not visible under completed transactions on Epic Games. This issue has occurred twice now, leaving me both frustrated and confused.
When I try to repurchase the games, the app gives an error, making it impossible to proceed. Despite the payment being successfully processed, I have no access to the purchased games.
I expect Epic Games to resolve this issue immediately, either delivering the games I paid for or refunding my money. This level of service is unacceptable. Please address this problem urgently.
I'm having trouble with my library not showing any of the games I bought from Epic Games. The only games that do are the ones I have downloaded. No matter how hard I've tried, I haven't been able to figure this problem out. While I have sent Epic Games an email with my question, it is still unclear ...
I attempted to purchase games on the Epic Games Store today using the same card I always use, but it kept giving me an error. To ensure it wasn't an issue with my card, I tried using other cards as well, but none worked. After checking online, I discovered that many others are experiencing the same ...
On 18.11.2024 at 02:30:38, I bought a game and two additional games from Epic Games with a 100% discount, but sadly, I can't access any of them. I hoped that the issue would fix itself if I checked the purchases section once more, but there was no change. I've been struggling for nearly a week to ac...
For the past two weeks, I’ve been unable to purchase anything on the Epic Games Store. Following the advice from their support team, I waited 24 hours and even tried using different payment methods, but nothing has worked. To make matters worse, I can’t get in touch with the support team anymore as...
I tried to purchase a game on Epic Games. However, during checkout, I repeatedly encountered the following error message: “It looks like something went wrong. For your safety, this transaction was declined. Please try another card or payment method.” I tested several different cards, all of which a...
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