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Tom Ford Sunglasses Metal Part Tarnishing – No Resolution After Multiple Inspections

Canan
September 18, 2024 5:03 PM40

I bought a pair of Tom Ford sunglasses, and the iconic metal section started tarnishing. I sent the sunglasses to the service center three times for inspection, but each time, they were simply returned to me with no explanation—just polished to look slightly better. I’ve even noticed similar tarnishing on other sunglasses displayed in their stores, which raises concerns about the authenticity and quality of the products. It’s incredibly frustrating to experience this lack of support from a premium brand like Tom Ford. I’m requesting a thorough explanation and a permanent resolution to this issue. I expect either a replacement or assurance that the product will not continue to tarnish.

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