1
Batuhan is completely dissatisfied with the result

TOD Tv Deleted My Paid Annual Packages After Yandex Code Error

profile
Batuhan
September 23, 2025 5:46 pm
8

On August 8, 2025, I purchased the TOD TV 4-Screen Super League and 4-Screen Sports Extra+ packages by paying the full fee. My membership is registered under the email address b*******@hotmail.com and the phone number ending in 342. On September 20, 2025, I accidentally applied a free 3-month code provided by Yandex to my account, and after this action, my paid annual packages disappeared. This issue completely blocked my access through Smart TV, the mobile app, and the website, where I now receive a “no authorization” warning. I immediately called customer service, was directed to live support, and submitted multiple requests. Each time, I was told I would be contacted within 24 hours, but three days have passed without a solution. At the moment, my paid packages are not visible, and I cannot watch TV. I request the cancellation of the code entered through Yandex and the reactivation of my paid annual package on my account. I urgently ask for my issue to be resolved.

Batuhan
Batuhan
September 24, 2025 11:02 pm

Look at the answer they gave

Batuhan
Batuhan
September 24, 2025 11:03 pm

Despite being reported multiple times, there is absolutely no response. They disgrace people with their own money.

Batuhan
Batuhan
September 27, 2025 11:56 am

There is still no response.

Batuhan
Batuhan
September 30, 2025 10:30 am

On September 24th, I was told that I had marked it as urgent 7 times, now it's 30.09.2025 and I’m still being told my urgency has been reported 5 times. I guess the records are being deleted every day :) I call Bein Sports, they say there’s no record, and no one answers. Friends, if something like this happens, don’t waste your time, take it to court, there’s no other solution, just so you know.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Ozlem is completely dissatisfied with the result

Tod App Not Authorized Error On Android TV

profile
Ozlem
October 26, 2025 3:26 pm
3
1
Murat is completely dissatisfied with the result

TOD Tv Removed My Paid Package and I Cannot Reach Customer Support

profile
Murat
February 17, 2025 7:39 pm
18

My Tod TV Package Renewed Early, Lost 2 Months of Subscription

profile
Kerim
May 30, 2024 1:46 pm
8
1
Hamit is completely dissatisfied with the result

Tod TV Login Problem - Account Inaccessible After Sports Package Purchase

profile
Hamit
November 23, 2025 6:49 pm
4

Incorrect Renewal Dates For Tod TV Subscription

profile
Selim
May 30, 2024 4:18 pm
7
Report a Similar Issue