I have called and filed complaints multiple times, but no solution has been provided, and I can’t even find someone to speak to directly. My TOD TV account is being charged from two different cards, and no refund is being issued. Despite my repeated calls and complaints, the issue remains unresolved. I don’t even know who to contact. When I call the only number available online (0212 473 73 73), an automated message plays and then the call ends. Charging the same account from two different cards is unfair, and there has been no explanation or resolution. I even filed a complaint with Presidential Communication Center, but I still haven’t received any response. Customer service only records complaints but never follows up. It’s unacceptable for such a large platform to mistreat its users like this. I urgently demand a refund of the excess charges and that my membership be updated to function through only one card.
I pay extra to watch Tod TV legally on my television, yet I cannot access the service through the TV app. Even worse, there’s no way to reach a customer service representative for assistance. Calling their suggested number, 0 (212) 473 73 73, is pointless since it doesn’t connect you to an actual re...
I’ve been trying to cancel my TOD Spor Extra package and it’s been an absolute nightmare. I called every contact number available, but none of the departments are helping. In fact, some even hang up the phone on me! I was directed to call 0212 473 73 73, but that number only connects to an automated...
I’ve been a TOD TV subscriber, but I’m completely fed up. For over a year, I haven’t been able to reach a single customer representative. It’s like the entire support system is just a placeholder. Every time I run into an issue, I hit a wall—no email replies, no phone support, and no live chat that ...
Today, I started a ₺279 subscription through the Tod TV mobile app, but instead of ₺279, a total of ₺2,232 was charged to my card. Although I want to cancel the subscription, I am facing issues both with this incorrect, excessively high charge and with the cancellation process itself. While trying t...
I wanted to sign up for Tod TV, but there were errors in the system; it kept saying that the payment couldn’t be processed. Later, I noticed that the fees for two different packages were charged to my credit card at the same time. What’s worse is that I can’t reach customer service at all. The numbe...
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