I wanted to sign up for Tod TV, but there were errors in the system; it kept saying that the payment couldn’t be processed. Later, I noticed that the fees for two different packages were charged to my credit card at the same time. What’s worse is that I can’t reach customer service at all. The number they provide only connects to an automated robot, and I haven’t been able to reach a real person through their live support system. First, I tried to purchase a package for ₺2988 that included all the matches of the season, but after encountering an issue, I tried the ₺2268 package. In the end, both package fees were charged, and instead of paying in 12 installments as I selected, the entire amount was charged at once. I want one of the packages to be canceled and my money refunded.
I wanted to sign up for Tod, but the system had errors, constantly telling me that the payment couldn’t be processed. Later, I realized that the fees for two different packages had been charged to my credit card at the same time. What’s worse, I can't reach customer service at all. The number they p...
Today, I started a ₺279 subscription through the Tod TV mobile app, but instead of ₺279, a total of ₺2,232 was charged to my card. Although I want to cancel the subscription, I am facing issues both with this incorrect, excessively high charge and with the cancellation process itself. While trying t...
I purchased a Tod TV package on 01.12.2025, but due to continuous interruptions, I could not watch the match program broadcast on the same day. I am using the service via the mobile application and web browser, and I was not able to benefit from the package I paid for as expected. I wanted to contac...
Yesterday, I purchased a TOD TV seasonal membership, which started at ₺289 per month for 12 installments (excluding Smart TV). However, today I received a message informing me that I can renew for only ₺229 (as shown in the attached image). I want to cancel and restart my subscription (preferably th...
On May 26, 2024, I received a message from Tod TV about a fixed-price guarantee for the entire 2024-2025 Trendyol Süper Lig season. However, problems arose after that. I renewed my subscription, but the end date was listed as August 4, 2024, for the 2023-2024 season. After renewing, the subscription...
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