Turkish Airlines Refund Issue for Over 3 Years


I purchased a Turkish Airlines ticket (TK 1177 AYT-GTW on 21.06.2020) from Tikets.com for my daughter, but it was canceled due to the pandemic. The ticket number is 2356039779799. Despite reaching out to both Tikets.com and Turkish Airlines multiple times over the past four years, no resolution has been provided. I am exhausted from trying to get my refund and have now decided to write to Xolvie as a last resort. This prolonged lack of response and support is unacceptable, and I simply want the refund I am entitled to after all this time.


I find myself caught in a frustrating situation with Tickets.com.tr. Back on February 14, 2020, I purchased a ticket just before the pandemic hit. Unfortunately, the flight was canceled, and despite their suggestion of an alternative ticket option, none was provided. The real kicker is their claim ...

On 26/08/2026, I purchased 4 tickets for a family flight from Antalya to Istanbul. My 4-year-old child’s name should have been entered as Y****, but due to the system’s auto-complete, it was mistakenly written as Y****. As soon as I noticed the error, I called Turkish Airlines customer service, but ...

I purchased a ticket from Turkish Airlines and need to make a change, but I am unable to reach customer service. I have tried multiple times, but there is no response. I also attempted to modify my ticket through the Turkish Airlines app, but I keep getting error messages. The system does not allow...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
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