Turkish Airlines Ticket Purchased from Tikets.com Not Refunded for 4 Years After Cancellation

June 23, 2024 7:20 pm
25

I purchased a Turkish Airlines ticket (TK 1177 AYT-GTW on 21.06.2020) from Tikets.com for my daughter, but it was canceled due to the pandemic. The ticket number is 2356039779799. Despite reaching out to both Tikets.com and Turkish Airlines multiple times over the past four years, no resolution has been provided. I am exhausted from trying to get my refund and have now decided to write to Xolvie as a last resort. This prolonged lack of response and support is unacceptable, and I simply want the refund I am entitled to after all this time.

September 25, 2024 1:31 pm (3 months after complaint)
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

5
Chinmay is very satisfied with the result
Resolved

Turkish Airlines Refund Issue for Over 3 Years

September 11, 2023 3:50 pm
3
"Here is the translation of the provided text from Turkish to English: I am receiving an email from Turkish Airlines stating, "I cannot get a refund because my refund period has expired, but I could have received a refund within 2 years from the ticket date." Why don't they mention that I visited the Taxim sales office of Turkish Airlines multiple times but did not receive a refund? The received email states, "We cannot process refunds for tickets older than 2 years. In your previous feedback responses, you were instructed to visit one of our sales offices because agency tickets cannot be refunded by our call center." But I have visited the Turkey sales office many times. I spoke with the representative there, gave my email address and phone number, but they did not contact me. The refund amount is (RS. 13,602 or 4,413.01 TL). I just want my money back. I only want my refund, nothing else. I am attaching the last email I received from Turkish Airlines here."

Refund and Ticket Change Ordeal Amid Turmoil with Tickets.com.tr

December 26, 2022 8:26 pm
266
1
Fikret is completely dissatisfied with the result

I Faced Extra Charges When Turkish Airlines Refused My Child Name Fix

August 25, 7:14 pm
73

Turkish Airlines Ticket Refund Issue for Health Reasons

November 30, 2023 5:22 pm
1
Report a Similar Issue