Testora IQ Subscription Cannot Be Cancelled Due to Lost Account Access

Penny
Testora
41

I have a recurring monthly subscription to Testora IQ that was set up through Facebook and paid via PayPal in the USA. I want this subscription to be cancelled as of 08/14/2026. I am unable to cancel the subscription myself because I cannot sign in to my Testora IQ account and I no longer know the login details, including the email or phone number used. Despite this, monthly payments have continued for approximately the last six months, which I only noticed when reviewing my PayPal activity. I am not requesting any refund for the past payments. I only want the Testora IQ monthly subscription associated with my Facebook/PayPal to be cancelled immediately so that no further charges are taken from my PayPal account.

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