I recently discovered an unauthorized charge from Tencent Harvest on my phone bill. I did not subscribe to this service or provide any consent, yet ₺1003 was deducted without my knowledge. This is completely unacceptable, and I am deeply frustrated by the lack of transparency and security.
I am the owner of the phone number linked to this charge and demand an immediate refund of the amount taken. I believe this is an error or misuse of my account, and I request that Tencent Harvest or the relevant parties address this issue promptly.
Please resolve this matter and ensure such unauthorized transactions do not happen again. I expect swift action and a full refund.
Hello, I recently discovered that my mobile bill was charged three times for ₺774.99 each under the name Tencent Games Türkiye. I do not have a PUBG account, nor is the game installed on my phone. It seems that a third party used my phone number to make these unauthorized payments without my knowled...
Hello, two separate charges of ₺749.99 each have been added to my bill under the name of Tencent Games service via mobile payment. I do not even have a PUBG account, nor is the app installed on my phone. It appears that a third party has somehow used my phone number to make these unauthorized paymen...
Hello, I recently discovered that a charge of ₺749.99 for Tencent Games has been added to my mobile bill via mobile payment. I did not authorize this transaction and am requesting its immediate cancellation. This payment was made without my knowledge, and I am unsure how it occurred. I need this is...
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges. This...
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