I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges.
This situation is unacceptable, and I feel completely cheated. I request immediate assistance in resolving this issue and demand a refund for the unauthorized charges. Additionally, I urge PUBG Mobile to enhance its security measures to prevent such incidents from happening to other users. Please address this matter promptly, as it has caused significant inconvenience and financial stress.
I’m extremely upset with PUBG Mobile for charging me ₺359.99 without my knowledge or permission. I wasn’t even playing the game when this charge was made, and I never received any UC, in-game items, or benefits in return. There was only one subscription on my account—worth around ₺30, and I’ve alre...
In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This ...
On February 11, 2025, two unauthorized transactions of ₺794.99 each were charged to my account for PUBG Mobile purchases—without my consent. What’s even more concerning is that mobile payments were disabled on my account, yet I suddenly received a message saying they had been re-enabled without my a...
Even though PUBG Mobile was not installed on my phone, I did not make any purchases, and I had no subscription, a total of ₺11,590 was withdrawn from my card between 10.04.25 and 20.04.25 without 3D verification and without any SMS notification sent to my phone. Since these were not my transactions,...
I was shocked to discover that ₺6,700 was withdrawn from my account for PUBG Mobile purchases—and I never authorized any of it. I don’t even have the app installed on my current phone. I suspect that someone may have accessed my old account through a device I sold, and used my saved information to m...
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