Unauthorized Tencent Games Charge of ₺749.99 on My Mobile Bill

December 12, 2024 10:10 PM9

Hello, I recently discovered that a charge of ₺749.99 for Tencent Games has been added to my mobile bill via mobile payment. I did not authorize this transaction and am requesting its immediate cancellation.

This payment was made without my knowledge, and I am unsure how it occurred. I need this issue resolved as soon as possible, preferably today or tomorrow. Please assist me in canceling this unauthorized charge promptly. My mobile number is 0541*****41, and I trust your team will address this matter quickly and ensure it doesn’t happen again. Thank you.

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