In my August mobile bill, I noticed an additional charge of ₺1,753 listed under “Pugg Mobil.” I never authorized this transaction, nor was I even aware it had occurred. When I contacted my mobile operator’s customer service to dispute the charge, they claimed that I had personally approved it. This is completely untrue—I did not give any consent, and I have no knowledge of making such a purchase.
This unauthorized billing has caused me financial and emotional distress. I have not received any verification messages, purchase confirmations, or receipts from PUBG Mobile regarding this charge.
I am demanding a full refund of the ₺1,753 and a thorough investigation into how this transaction was processed without my permission. I expect immediate action to ensure that such unauthorized charges do not happen again.
I play PUBG Mobile, but I have neither a subscription nor a membership with the game. Despite this, unauthorized charges of ₺774.99 were made through mobile payment without my consent. I have no idea where this money went, and the game provided no explanation or notification about the charges. This...
I’m extremely upset with PUBG Mobile for charging me ₺359.99 without my knowledge or permission. I wasn’t even playing the game when this charge was made, and I never received any UC, in-game items, or benefits in return. There was only one subscription on my account—worth around ₺30, and I’ve alre...
I was charged a total of ₺1649 for three separate transactions by PUBG Mobile, an app I have never used or downloaded. When I contacted the necessary parties, they claimed I had approved the charges, which is completely untrue. I did not authorize any payments or provide any confirmation for these t...
Without my knowledge or consent, I was charged twice on my phone bill for PUBG Mobile purchases, totaling ₺1650. I received a message from Turk Telekom about the transaction, but I never approved or authorized it. When I contacted customer service, they were completely unhelpful and provided no sol...
On April 20, 2025, I was charged 899.99₺ through my mobile carrier for a PUBG Mobile Turkey DCB subscription—without my consent. What’s even more outrageous is that PUBG Mobile isn’t even active on my phone, and I haven’t played the game at all. I never approved any purchase, never authorized a subs...
Comments