Temu Will Not Answer Questions Or Concerns

I am writing to report serious dissatisfaction with Temu’s customer service and the way my concerns have been ignored over time. I have contacted many different Temu agents about my issues, yet none of them have provided a proper response to my questions or concerns. My most recent and important communication was sent to an agent named Carolyn on 06/27/2026, where I shared my concerns in detail. Despite this, I did not receive a meaningful, detailed reply that addressed what I wrote. At this point I feel that Temu has no intention of truly answering customer questions, because all of my inquiries, questions and concerns have been left without satisfactory answers, even though I have repeatedly tried to communicate with support. I also have a longer, detailed complaint text prepared that includes all of my concerns and communications, which I want to be fully reviewed. I request that Temu carefully review the concerns I sent to agent Carolyn on 06/27/2026 and provide a detailed, clear written response to each of the points I raised. I also want my overall complaint and communication history to be reviewed and taken seriously so that this type of lack of customer service does not continue.