I canceled an order on March 16, 2025, and was told that the refund would be processed between March 16 and April 8. It’s now April 25, and I still haven’t received a single cent of my money back.
This delay is completely unacceptable. If my refund is not issued immediately, I will be forced to take legal action to recover my funds. I’m sharing this publicly to urge the relevant parties at Temu to finally take this issue seriously and act.
What’s even more disheartening is that many of Temu’s customers are low-income individuals, and this type of careless handling of their money causes real hardship. You cannot treat people’s hard-earned money as if it doesn’t matter.
Temu, I’m demanding that my refund be processed without further delay and that you improve your support systems to actually resolve issues, not just deflect them. This experience has been deeply frustrating and disappointing.
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
On January 16, 2025, I placed an order on Temu, but canceled it immediately after payment. The app confirmed the cancellation and stated that my refund would be processed back to my Visa card between January 23 and February 5. As of now—well past that time frame—I still haven’t received any refund. ...
I placed an order on Temu on March 26, 2025, and canceled it within minutes of placing it. Despite this, as of May 3, I still haven’t received my refund. I’ve been going back and forth between Temu and my bank for days, trying to resolve the issue. Temu claims the refund has been issued, while my b...
I made a purchase of three items from Temu on December 4, 2024, and canceled the order within 15 minutes. I received a message stating that my refund would be processed within 5 to 14 days. Then, I was told on January 4, 2025, that the refund would be issued by that date. Today is January 24, 2025, ...
On March 2, 2025, I placed an order through the Temu app, influenced by a misleading promotion that turned out to be completely deceptive. Once I realized the truth, I canceled the entire order within the same hour. The app confirmed my cancellation request and assured me that the order would not be...
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