I canceled an order from Temu on December 4, 2024, and it’s been over a month, yet I still haven’t received my refund. When I contacted my bank, they told me there was no payment reflected with the tracking number provided by Temu. It’s incredibly frustrating that even though the product has been marked as returned, no refund has been processed. This is a major oversight, especially for someone like me who regularly shops with Temu. Not only is this inconvenient, but it’s also trust-shattering. I’ve been a loyal customer, but this experience has me questioning whether I can continue shopping with them. I expect this issue to be resolved immediately.
I made a purchase of three items from Temu on December 4, 2024, and canceled the order within 15 minutes. I received a message stating that my refund would be processed within 5 to 14 days. Then, I was told on January 4, 2025, that the refund would be issued by that date. Today is January 24, 2025, ...
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
On January 16, 2025, I placed an order on Temu, but canceled it immediately after payment. The app confirmed the cancellation and stated that my refund would be processed back to my Visa card between January 23 and February 5. As of now—well past that time frame—I still haven’t received any refund. ...
I placed an order on Temu on March 26, 2025, and canceled it within minutes of placing it. Despite this, as of May 3, I still haven’t received my refund. I’ve been going back and forth between Temu and my bank for days, trying to resolve the issue. Temu claims the refund has been issued, while my b...
On March 4, I placed two separate orders on Temu but immediately canceled them because the products were incorrect. Since that very same day, I’ve been waiting for a refund. Temu claims the refund was sent, but when I contacted my bank, they confirmed that no refund has been received on their end. ...
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