I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices on the website are displayed in ₺, so it's puzzling why the transaction in USD isn't shown. This can be confusing and places customers in a challenging situation. Ensure that the payment amount corresponds to the purchase amount, and resolve any discrepancies in currency.
I went shopping and made the payment with a credit card that uses the Troy infrastructure, but when I checked the spending in the bank application, I saw that the amount was different. I asked the bank the reason, and they told me that I made the purchase in dollars and that the difference was due to the exchange rate. While shopping, the prices appear in TL; why don't they appear in USD on the shopping site? This is misleading and puts customers in a difficult situation. The credit card payment should match the shopping amount. The exchange rate difference needs to be canceled.
I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices...
A few days ago, I made a purchase from Temu, an international shopping site. Including taxes and customs fees, the total came to about ₺3,496.40, which was charged to my credit card. This was already ₺900 more than the initial price due to additional fees. However, when I checked my statement later,...
I recently placed an order on Temu, paid in TL, and included around 60% in taxes. I canceled the order within 30 minutes, expecting a full refund, but was shocked to see more money deducted than I had initially spent. After contacting my bank, I learned that the discrepancy was due to currency excha...
I placed an order on Temu for ₺1,385.80, and I received an SMS confirmation code. Assuming it was for my order, I entered the code without checking the amount. Later, I realized that the code was actually for ₺1.00, which was charged separately. When I checked my bank transactions, I saw that ₺1 was...
I attempted to place an order on Temu, and ₺1,297.90 was deducted from my card. However, the app displayed a "payment error," and my order was not created. I contacted customer service and even sent screenshots proving the transaction, but they insisted the payment was unsuccessful and asked me to p...
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