I recently placed an order on Temu, paid in TL, and included around 60% in taxes. I canceled the order within 30 minutes, expecting a full refund, but was shocked to see more money deducted than I had initially spent. After contacting my bank, I learned that the discrepancy was due to currency exchange rate differences: they applied the highest rate when I made the purchase and the lowest when issuing the refund.
For example, my original payment was 1622₺, but my card was charged 1680₺ due to exchange rate adjustments. When I canceled, I only received 1550₺ back, despite canceling almost immediately. This inconsistency feels like outright exploitation. I request a full refund that reflects the original amount I paid.
I recently placed an order on Temu, taking advantage of their advertised discounts: 90% off one item, with the next five items at over 50% off. My cart totaled 487.47₺ after these discounts, which seemed fair. However, Temu then applied a 60% VAT, calculated at 292.48₺, bringing the total to 779.95₺...
A few days ago, I made a purchase from Temu, an international shopping site. Including taxes and customs fees, the total came to about ₺3,496.40, which was charged to my credit card. This was already ₺900 more than the initial price due to additional fees. However, when I checked my statement later,...
I placed a trial order from Temu. The products haven’t arrived yet, but in the meantime: A ₺660.16 order became ₺858.21 with taxes. I don't recall the amount displayed when I confirmed the payment. If I missed it, that’s my mistake. However, the amount charged on my card was not ₺858.21 but ₺912.0...
I placed an order on Temu for ₺1,385.80, and I received an SMS confirmation code. Assuming it was for my order, I entered the code without checking the amount. Later, I realized that the code was actually for ₺1.00, which was charged separately. When I checked my bank transactions, I saw that ₺1 was...
I placed an order with Temu, and immediately, the payment was deducted from my account. However, out of nowhere, the order was canceled. I contacted customer service and received a response stating that they understood my concern and apologized for the inconvenience. They claimed the payment of 1,73...
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