5
Resolved

Teka Dishwashers Develop a Corrosion Problem

Teka Dishwashers Develop a Corrosion Problem
Teka Dishwashers Develop a Corrosion Problem
Teka Dishwashers Develop a Corrosion Problem
Teka Dishwashers Develop a Corrosion Problem
+4
November 7, 2023 9:03 PM118
Haluk's Thank You Message
I would like to thank the company officials very much for resolving the issue I experienced... My problem has been solved.

The Teka dishwashing machines that were collectively purchased for the apartments in the 2nd Phase of OYAK Buca Homes in Izmir have been plagued with corrosion (rust) in the baskets, which has brought the residents of those apartments together in a common display of frustration. Sadly, this matter is brought up in conversation among all of the occupants of the site, which has resulted in a great deal of feedback being provided to OYAK Construction. We are looking for a resolution as quickly as possible, and we demand that the responsible parties at the company address and promptly fix this problem. I am grateful.

November 8, 2023 8:40 AM (11 hours after complaint)

Mr. Haluk K., Due to the rusting in the basket of your dishwasher, you will be contacted as soon as possible to provide service. For the special service to be provided to you, we kindly request that you contact us during weekdays between 09:00-18:00 and on Saturdays until 13:00. If you prefer, you can fill out the contact form or write your complaint directly. Thank you for choosing our products, and we wish you many years of healthy use. Best regards, Teka Customer Service

November 8, 2023 12:04 PM

Mr. Haluk K., We called to assist you with your complaint, but unfortunately, we were unable to reach you. We will call you again to resolve the issue as soon as possible. For any issues, suggestions, or thoughts regarding Teka brand products and our after-sales services, we kindly request you to contact our Call Center. Thank you for choosing our products, and we wish you many years of healthy use. Best regards, Teka Customer Service

Haluk
November 15, 2023 3:17 PM

I would like to thank the company officials very much for resolving the issue I experienced... My problem has been solved.

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