I experienced a leak with my Arçelik dishwasher, so I decided to send it in for service. They sent it back claiming the issue was resolved, but the same problem occurred again, and this time it damaged my carpet. Additionally, the dishwasher has begun to show signs of rust. It's not only this product—my other Arçelik appliances are also displaying rust issues. I truly feel disappointed, particularly because I had faith in this brand and didn’t anticipate encountering problems so quickly. What frustrates me the most is that Arçelik won't acknowledge their responsibility for what is obviously a defect in their product. If the brand doesn't acknowledge and resolve these issues appropriately, I won't be buying from them again, and I'll definitely let others know about my experience.
In July 2020, I purchased a refurbished Arçelik built-in dishwasher. Since day one, it has been a nightmare. Dishes come out dirty, with residue and limescale stains, sometimes even yellow. Additionally, they are often wet upon completion. Despite calling the service multiple times, the issues persi...
Despite a court ruling, my Arçelik dishwasher has neither been repaired nor replaced. The buttons on the machine either do not respond at all or respond with a delay. I have contacted customer service multiple times, but each time I was either redirected or left without a solution. The service team ...
I purchased a grey inox dishwasher from Arçelik, and after three months of use, the exterior and edges began to stain and rust, as shown in the attached photo. When I called customer service, they only took a photo and left, later claiming that the stains were caused by chemicals and stating that th...
Discover how a loyal Arçelik customer faced disappointment when their 5-year-old dishwasher developed mold and rust issues. Despite multiple attempts to resolve the issue, including emails and photos sent to Arçelik, the response fell short, leaving the customer unsatisfied. Explore the details of t...
My Arçelik dishwasher had a problem with not drying the dishes since the day we bought it, and this problem continued even though I was constantly adding rinse aid and salt. I ignored this problem, I started to dry the dishes while unloading the machine. Then the dishes started to come out of the ma...
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