Hello, I mistakenly transferred ₺5,000 to the incorrect account of a TEB Bank customer named M*** E*** about two hours ago. I quickly recognized my error and took prompt action to recover the funds. Regrettably, the individual who received the funds has declined to return them, even after attempts to reach out. I am contacting TEB Bank to seek your assistance in addressing this matter. I understand that errors can occur, but I feel that the bank should take the initiative to support and help its customers when issues arise. This situation has been incredibly stressful for me, and I truly hope that TEB will take the appropriate steps to help recover my funds and avoid any further losses.
I have been a TEB customer for many years. On October 22, 2025, between 7:45 a.m. and 9:15 a.m., I repeatedly tried to contact TEB customer service, but I either couldn’t reach anyone or the representatives I spoke with failed to help me access mobile banking or retrieve my customer number. I kept r...
On October 7, 2024, I accidentally transferred ₺ to a $ account at Akbank from my bank. Unfortunately, the funds have not been delivered to the intended recipient and have been stuck in Akbank’s account for more than a month now. I have exhausted all avenues to resolve this issue, reaching out to cu...
On May 8, 2025, I used Akbank’s mobile banking app to send a Western Union transfer. I paid ₺[amount not provided] for this transaction. Unfortunately, due to a minor lowercase spelling error in the recipient’s name, the money did not reach the intended person. Since that day, I have repeatedly requ...
A few minutes ago, I accidentally made a ₺700 purchase on MSPY. I did not intend to complete this transaction, and I have not used any of the app’s features since the payment. Immediately realizing the mistake, I froze my account to prevent further usage. Since then, I have reached out to MSPY cust...
I am writing to request assistance regarding an issue I encountered during a bank transfer on April 4th, at approximately 15:00. At the final step of the transaction (after clicking "Make the transfer"), my PIN was unexpectedly blocked. As a result, I am currently unable to log in to my account via ...
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