I made a payment on the Tango app, but the coins never appeared in my account. However, the amount was deducted from my bank account. I contacted my bank, and they confirmed that the transaction was successfully processed on their end.
This is extremely frustrating. I paid expecting to receive the coins instantly, but nothing happened. Why is this issue occurring? I need my coins credited to my account immediately or a full refund if the transaction failed on your system.
Please resolve this as soon as possible. I trusted Tango to process payments correctly, and this kind of issue should not happen. I expect a prompt response and a solution.
What kind of irresponsibility is this? It's been hours and still no upload. The payment was made by card on Tango, but the upload hasn't happened. This needs to be resolved immediately. I made the upload today, it's been 9 hours and still no result. Otherwise, I will have to file a complaint with Consumer Rights.
They still haven't responded, the card was charged but the token hasn't arrived yet.
Today at 15:15, I made a purchase on the Tango app, but the tokens, or coins, were not credited even though the amount was deducted from my card. It's been hours, and I keep checking, but they haven't been loaded yet. I would appreciate it if the company could help. My username on the app is mavigozluprens. Please resolve this issue as soon as possible; I'm getting frustrated.
Hello, I made a loading at 15:15 today with a bank card, but the coins, that is, tokens, have still not arrived. It's been hours in the application as mavigozluprens, and the tokens have still not arrived.
Today at 15:15, I made a load on the Tango app, and the tokens did not arrive, meaning the coins were not loaded, but money was withdrawn from my bank account, yet there are still no tokens. It has been several hours, and they still haven't arrived. My name on Tango is mavigozluprens. I want this error to be corrected as soon as possible.
Hello, I am Ahmet Çirişoğlu. Today at 15:15, I made a load from the card on the Tango app. My name there is mavigozluprens, but the coins did not arrive, and the money was withdrawn from the bank. This error has happened twice. I would appreciate it if you could help. My token still hasn't arrived, and it's been several hours.
I recently purchased tokens on Tango Live, but despite the payment being deducted from my account, the tokens never arrived. This is incredibly frustrating—how can you take my money but fail to deliver what I paid for? My account balance shows no tokens, and the payment has already been processed. ...
I attempted to withdraw my earnings from the Tango app, and while the app shows the payment as "completed," no funds have been deposited into my bank account. I have checked multiple times, but the money is not there. What’s even more frustrating is the lack of communication options to resolve this...
Last night at 8:08 PM, I made a payment of ₺776 through my bank card to load coins into my Tango account. The payment was processed successfully, the amount was deducted from my account, but the coins were never credited. I did not receive any error message or warning during the transaction. I have ...
On October 21, 2025, I transferred $26 to the IBAN number provided by the Tango app to purchase coins, writing my phone number in the payment descript...
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