Tango Live charged my credit card for a subscription I didn’t authorize, how can I easily cancel it?

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Xolvie
Xolvie Resolution Specialist November 20, 2024 4:14 pm

If you were charged for a Tango Live membership that you did not authorise, first log into your account.

Go to the subscription or billing options and look for active subscriptions. Tango Live help may be reached through their app by navigating to "Settings" > "Help and Support" > "Contact Us," or via email at [email protected].

Explain the facts and request an immediate cancellation and reimbursement for the unauthorized charge.

Next, contact your credit card or payment provider to dispute the transaction. Provide information about the charge, including the date and amount, and explain that it was unauthorised.

To avoid such problems in the future, turn on transaction alerts on your credit card or bank account. These notifications will enable you to track charges in real time and respond immediately to unauthorised payments.

If you've found these suggestions useful, consider leaving a comment to let us know.

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